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Navigating Sensitive Conversations with Families in Early Childhood Settings

This course equips educators with the knowledge and tools to engage in meaningful and respectful conversations with families, especially during sensitive or challenging moments. Learners will explore a six-step approach that supports thoughtful preparation and offers ways to be mindful of family perspectives during sensitive conversations. Through guided practice, educators will strengthen their ability to build trust, manage emotional responses, and work collaboratively with families. The course emphasizes relationship-based and culturally responsive communication to support strong, lasting partnerships with families.

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Course Information
CDA / NAEYC
training HOURS
2 training/clock hours
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CEU
0.2 CEUs
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TARGET AUDIENCE
  • Infant 0-12 months
  • Toddler 13-36 months
  • Preschool 3-5 years
  • School Age 6+ years
  • Adult
Learning Outcomes
  1. Describe three approaches when preparing for sensitive conversations with families.
  2. Highlight six steps for successful conversations with families.
  3. Identify three ways to be mindful of family perspectives during sensitive conversations.
Procare Solutions is an IACET accredited provider, meaning that you can earn CEUs for all Procare Professional Development courses!
This course counts towards the following CDA Core Competencies:
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4 - Building productive relationships with families
This course counts towards the following NAEYC Standard(s):
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2 - Family—Teacher Partnerships and Community Connections

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